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Accounts Receivable Team Lead

Finance Operations Consulting · UAE / India (Hybrid / On-site) · Full-time

Lead day-to-day AR delivery for client accounts and keep transactions, exceptions, and customer communications moving. This role combines hands-on operations with coaching, quality review, KPI analysis, and escalation management.

What you will do

  • Coordinate customer master, billing, cash application, collections, and dispute workflows
  • Review aging, balances, reconciliations, and month-end close deliverables
  • Resolve complex unapplied cash, billing, deduction, and customer account cases
  • Coach processors, monitor SLAs, and report operational KPIs
  • Coordinate with sales and finance teams and manage customer escalations

What you bring

  • 2-5 years of accounts receivable or order-to-cash experience
  • Experience leading a small operations team or owning a process queue
  • Practical knowledge of aging, unapplied cash, disputes, deductions, and reconciliations
  • Experience with SAP, Oracle, Dynamics, or a comparable finance ERP
  • Confident stakeholder communication and structured problem solving

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